Day two of our opening weekend is nearing a close and it’s definitely been a rollercoaster. Yesterday, we had a massive show of support from the vegans of Phoenix. We were overwhelmed in the checkout and did our best to get people on their way after they were done shopping.
I had an emotionally challenging day for a number of reasons, stemming from pouring my blood, sweat, and tears into this store for the last several weeks- often spending 12 to 16 hours inside to get everything ready. We struggled with contractors for weeks, due to city and county regulations. Naturally, once all was settled, our plumbing cost twice our total construction budget, further strapping our extremely small operation.
Because of the multitude of setbacks and pitfalls prior to opening, we were forced to open ASAP. Our vegan community has been so excited and, for lack of a better word, hungry, for this. We simply couldn’t delay it any longer.
Opening day wasn’t without some serious hiccups, as often with small businesses is the case. We’d never used our cash register system, and we probably could have done better overall. But, we did the best we could with what we had.
Much of our inventory went out faster than we could restock it and ultimately we sold out of the majority of our store. All of the popular items were gone in a matter of a few hours. It was incredible to be part of. We are so grateful for the turnout on a Friday. It was busy for the whole day.
Today was MUCH more manageable. Only my husband and I were in the store much of the day, and I was able to focus on assisting customers, reordering our most popular items, and getting to know our in-store pop up vendors. It was steady, and there were waves of busy, but it was completely under control.
We have been inspired by the excitement and getting to meet everyone face to face. The show of love from just about everyone has made this worth it. Our goal is to bring this necessary service to our community. Without the support of our customers, we can’t make it.
We are truly grateful for the opportunity to earn their respect and trust, but we can’t do that without a fair shake, and a bit of patience. This is just a small startup. We are literally only a couple of people, doing our absolute best to be available every single day to our community, for very long hours so people with different schedules to have a chance to make it out. We are laser focused on growing our business, with the hopes of further expansion sooner than later. We’ve just got to get above water.
So thank you for understanding and for your patience, while we are creating something awesome.